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Privacy policy

This page explains how we use your information when you visit onetechmachinery.com and when you contact us.

Last updated: [to be completed]

Who we are

This website is operated by [to be completed] (OneTech Machinery). Address: Kemalpaşa OSB Mah. 617 Sk. No: 8, Kemalpaşa / İzmir. Phone: +90 543 543 65 95. Email: info@onetechmachinery.com. MERSIS (Turkish central registry) number: [to be completed].

What information we collect

Information you give us

When you fill in the contact form, call us or message us on WhatsApp, you give us information such as your name, phone number, company name, the product or service you are interested in, and your message.

The contact form on this site does not store your information on a server. It turns what you enter into a WhatsApp message, and that message only reaches us when you press send in WhatsApp.

Information generated when you visit the site

When you open the site, the hosting server and the external services used on the site (Google Maps, Google Fonts, cdnjs) may record technical information such as your IP address, browser type and time of access. Details are in our cookie policy.

What we use the information for

  • To answer your questions and quote requests,
  • To handle orders, delivery, installation and training,
  • To provide maintenance, spare parts and technical support,
  • To meet our legal obligations,
  • To keep the site running securely and properly.

We do not sell your information. We do not send you marketing messages without your consent.

Who we share the information with

We share your information only as far as the purposes above require, with shipping and logistics companies, accounting and legal advisers, the providers of our communication and hosting services, and public authorities that are legally entitled to it. Your WhatsApp conversations are transmitted over the infrastructure of Meta Platforms.

How we protect the information

We take the technical and administrative measures needed to ensure that only staff who need your information for their work can access it. Please bear in mind that no transmission over the internet is completely secure.

How long we keep it

We keep your information for as long as the purpose it was collected for requires and for the period set by law. After that, we delete it, destroy it or make it anonymous.

Your rights

Under Turkish Law No. 6698 on the Protection of Personal Data (KVKK), you have rights such as finding out whether your personal data is processed and asking for it to be corrected or deleted. All of your rights and how to apply are set out in the personal data protection notice (KVKK).

External links

Our site contains links to other sites (for example WhatsApp and Google Maps). We are not responsible for the privacy practices of those sites and recommend that you read their own policies.

Changes

We may update this policy when needed. The current version is always published on this page, and the date of the last update appears at the top.

Contact

For privacy questions, you can reach us by phone on +90 543 543 65 95 or by email at info@onetechmachinery.com.